Free shipping 20 KWD (60+ USD) and above 
Free shipping 20 KWD (60+ USD) and above 

Frequently Asked Questions (FAQs)


What does Abdulla Al Abdulla’s products contain?

Our products contain high content of herbal activities; Paraben-free, Cruelty-free, and Vegan  


What’s in the Foaming Cleanser?

Green Tea – Olive Leaves – Rose Mary – Horse Chestnut Sage Grape Seeds – Vitamin B3 – Vitamin B5 – Sodium – PCA Minerals


What’s in the Face Crème?

Aqua – Camellia Sinensis Leaf Extract, Olea Europe Leaf Extract – Rose Mary – Vitis Vinifera Seed Extract – Achillea Millefolium Extract – Pisum Sativum Sprout Extract.


What’s NOT in Abdulla Al Abdulla’s products?

Abdulla Al Abdulla does not contain any harmful substances, Paraben or Gluten.


Is my personal information secure?

All of the information you supply is strictly confidential. It will only be used internally by Abdulla Al Abdulla Skin Care for deliveries or customer service.


How do I place an order online?

Add the products you want to buy by clicking on ‘Add to Bag’ then click on the “View my Bag” link to begin the order process. The site will guide you through the necessary steps. Section.


What can I do if my payment is declined?

If your payment is declined, please contact your bank or credit card company. Authorization is between our banking provider and your financial institution. If you encounter any difficulties, you may also contact Abdulla Al Abdulla Skin Care Customer Service here.


How will I know my order has been received?

When you’ve placed an order, will display a confirmation message. You will also receive a summary via email.


Where do I find my order number?

Your order number will be in the confirmation email and in the My Account page under Order History.


How do I change or cancel an order?

Inventory reservations are made instantly, so we are unable to cancel orders after you place them.


How can I check the status of my delivery?

Once you have confirmed your order on the site, you will receive two emails. The first confirms that your order has been received; this is also your receipt. The second email is sent as soon as your order has been dispatched, accompanied by detailed delivery information and the tracking number of your order. You can track your order by clicking on the Track My Order.


I haven’t received my order?

If you have not received your order after 10 days, please contact our Abdulla Al Abdulla Customer Service team via email at


How do I return a damaged product?

In an item arrives damaged you can request an exchange. Please contact Abdulla Al Abdulla Customer Service Team via email at


How do I use Abdulla Al Abdulla products?

Every product on this website is accompanied by notes on the application method. Tips for applying each item can be found on the products page.


Who can use Abdulla Al Abdulla Skin Care Products?

Our products match all types of skin as our main purpose is Hydration.


Your question isn’t listed?

If you have not found the answer to your question, please contact our Customer Service team via email at